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Troubleshooting
  • Getting started
    • User guides
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  • Profile management
  • Parking Policy
  • Access Control
  • Vehicle management
  • Data and analysis
  • Troubleshooting
    • Problem with the gate opening?
    • Connection problem?
    • Others
  • Integration
  • Parking Operations
  • Community
      Back to home
      1. Knowledge Base
      2. Troubleshooting
      • Getting started
        • User guides
        • Administrator guides
      • Profile management
      • Parking Policy
      • Access Control
      • Vehicle management
      • Data and analysis
      • Troubleshooting
        • Problem with the gate opening?
        • Connection problem?
        • Others
      • Integration
      • Parking Operations
      • Community

      Troubleshooting

      Guide when you need help

      Problem with the gate opening?

      • Why could my licence plate not be read ?
      • Why do I have the message "No remote"?
      • How to solve my issue on the Izix application?
      • Why do I have the message "You are too far from the gate" and how to solve it?

      Connection problem?

      • How can I log in if my invitation has expired?
      • How to connect with SSO?
      • What are the minimum requirements to use the Izix application?
      • How can I avoid the error message "Invalid token"or "Invalid credentials" when trying to log in?
      • Error 403
      See more

      Others

      • What is the procedure for inviting a profile that is already part of another organisation?
      • How to make my CSV file readible?
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