How do I create a new profile?

Create a single profile or multiple profiles in bulk.

This feature's availability depends on your subscription plan and role.

Definition: A profile is a user within an organisation. Each user is linked to one or various organisations with their profiles. The profile contains all the relevant information of that user regarding parking management.

Content

  1. Why creating a profile?
  2. Profile information
  3. How to create a profile (incl. video)?
    1. Create a single profile
    2. Create multiple profiles via file upload
  4. Status of profiles

1. Why creating a profile?

The creation of profiles is essential for an administrator to be able to subsequently assign parking lot accesses to its users, manage their roles and manage their access to parking lots and vehicles. Anyone with access to Izix has a profile, regardless of their role (only visitors have limited access and should not be created by this method, see here).

Important: A profile is created without Access Rights. See how to assign Access Rights here.

2. Profile information

During the profile creation process, several fields are available for input. However, only the fields marked with an asterisk (*) are mandatory:

  • * First Name
  • * Last Name
  • * Email

Additional optional fields include:

  • Phone Country Code and Number
  • Tags: Tags can help organize the profile list more effectively. They can be used as a filtering option but do not affect the profile's functionality unless they are used together with the mobility bundle, which provides a default assignment of Access Rights.
  • External ID: This field is necessary if you plan to use the API.
  • Language: You can select from English, French, or Dutch.

The language selection is case sensitive. Please use the exact options:

  • English: en_US
  • French: fr_BE
  • Dutch: nl_BE
  • Discover how to effectively utilise tags alongside the Mobility Bundle Functionality by following this link.
  • Explore the capabilities and features of Izix's API by visiting this page.

3. How to create a profile?

It is possible to create single profiles or to create them in bulk via file upload. The following formats are accepted for a bulk upload: .xls, .xlsx, .csv, .ods, .numbers . A maximum of 500 profiles can be uploaded at once.

a. Create a single profile

Go on the list of users and click "New" or access it directly via this link. Check out the below video for step by step instructions.

b. Create multiple profiles via file upload

Go on the list of users and click "New" and select "Add multiple profiles" or access it directly via this link. You can download the Izix template or directly upload your own list. Izix' smart profile creation will identify the corresponding columns and give you the possibility to make adjustments where necessary. Check out the below video for step by step instructions.

4. Status of profiles

Each user profile on Izix is assigned a unique ID, and each email address can only be associated with one specific profile within a given organisation. However, an email address may already be linked to an existing profile in a different account. As a result, the status of the profile may differ based on whether a profile is already established in another organisation.

For first-time users (email unknown to Izix):

1. The initial status will be "not invited," and no email will be dispatched.

2. Once the user is manually invited, the status transitions to "pending".

3. The status will change to "confirmed" once the user verifies their account and confirms their credentials.

For users who already have a profile in another organisation (email known to Izix):

In this case, the user will gain immediate access to their profile. An invitation will not be automatically sent unless the admin chooses to trigger it manually. The status associated with the profile in the existing organisation will automatically apply to the new profile in the new organisation. For example, if the user previously confirmed their invitation, the new profile will also be marked as "confirmed."