User guides
      Back to home
      1. Knowledge Base
      2. Getting started
      3. User guides

      What are the first steps to follow on Izix?

      Get a clear overview of the 5 first steps you need to follow to start using Izix!

      You are now part of the Izix community, welcome!

      This article will guide you through your first steps on our web interface. Go through all steps in detail (particularly step 3 & 4) to ensure you are set to easily access your parking.

      1. Confirm the Izix invitation

      If your organisation uses SSO (= Single-Sign-On authentification method) you can skip step 1 & 2. See more here. 

      As a user, you do not need to create an account on Izix. Your account will be created by your company's administrator. They invite you to connect to the online platform. The invitation will automatically be sent by email with the object:"[AdministratorName] has invited you to Izix".
      Click on the "Accept invitation" button in the email from no-reply@izix.eu:

      Screenshot 2025-05-22 at 09.03.17

      "Accept invitation" button is a personal identification link. It is linked to your email address and can only be used from there. It can only be used once. This link is only valid for 7 days. Afterwards, you will have to ask your administrator to send you a new invite.

      2. Choose your password or use a passwordless sign-code

      Your organisation may allow password or passwordless authentication (code sign-in). By default both options are offered upon the first login. 
      Screenshot 2025-05-22 at 08.50.39

      Your password must contain at least 6 characters. Your company may allow password and the passwordless sign-in code option. After the profile confirmation, this may be limited to either password or passwordless sign-in code option for future logins based on your organisation's preferences. If you never set up a password, do so via the "Reset password" option.

      Once confirmed, you will receive a welcome email including a reference to download the Izix app:
      Screenshot 2025-05-22 at 09.02.29

      3. Check your personal information

      If your parking has ANPR (camera recognition) enabled, you need to save your license plate on your profile. You may want to update other information. To do so, go to My profile. On this page, you can modify your credentials, update profile information and your licence plate:

        4. Discover your accesses 

        To find out more about your access, go to: My accesses 

        Two main concepts will define your access to the parking:

        • Access type/strategy: An access type/strategy is a specific type of planning that allows the user to rightfully gain access to the parking lot. Depending on the access type you may book your spot in advance or can only access it if spots are available. Find all access types here.
        • Access method: Defines how you can access the parking. Izix offers three access methods:
          • Code: Each user receives a personal code that can be used at a keypad.
          • App: Users can open the gate via their app.
          • ANPR: Automatic licence plate recognition via camera.

        To better understand your existing accesses, take a look at this article.

        If you do not have any accesses, please contact your administrator. Izix does not assign access rights on behalf of organisations.

        5. Download the Izix application

        All you have left to do is to download the Izix application. This is crucial if your organisation allows access via remote control.

        6. Everything is ready!

        🎉 🙌 Did you follow all of the above steps? Congratulations, you are all set. We are excited to have.