1. Knowledge Base
  2. Access Control
  3. How to create, release and cancel reservations

How to book a parking spot for a user?

An administrator may make a booking on behalf of a user as long as the user has booking access rights.

This feature's availability depends on your subscription plan and role.

Definition:  A booking is an access strategy where the user books a parking spot in advance (within the day limit) by using the calendar interface. The user selects a specific schedule within the hours authorized by their access service and the availability of the parking lot. The user will be able to enter the parking lot within the booking period.

When should I create a booking for a user? 

Users with a booking access (BOOK) can manage their own booking. To make use of the parking lot, users must book a spot in advance (the planning period is defined in the access description). If needed, an administrator can create a booking on behalf of the user - as long as the user has an existing booking access right.

Please note that when creating a booking for a user as an administrator, no credit will be deducted from their credit balance (in case booking is linked to credit).

How do I book a parking spot for a user?

To create a reservation for a user, make sure that the user has a booking access type. Planning periods still apply.

An administrator has two options to create a reservation for a user:

On the profile of the user

You can create the reservation directly from the user's profile. This saves you from typing in the user's details. To do so go on th eprofile overview, scroll down on the profile and click "Create new" in the booking section.

Watch the below video to follow our step by step instructions:

On the reservation list

The creation of a booking for a user is as seemless as creating it on the profile. The advantage: The system directly shows you the existing access rights of the user. This process can also be used to create a visit for a visitor. 

Watch the below video to follow our step by step instructions: