What do credits represent?

Allocating credits to a profile allows to quantify the maximum number of hours that can be booked by a user.

This feature's availability depends on your subscription plan and role.

Definition: A credit is a fictitious unit of measurement that quantifies parking usage. A credit corresponds to one booking unit. The available amount of credits is displayed in users' wallet.

Why making use of credits?

Allocating credits to a profile allows you quantifying the maximum number of hours that can be booked by a user. In other words, a user is granted a certain number of credits giving them the possibility to book their spot over a given number of hours. The number of credits allocated to the user depends on the parking policy established by their organization.

At the same time, the organization can also choose to set an hourly fee for a particular time slot. On the other hand, outside of these paid time slots, the volume of credits does not decrease. The hourly cost can vary up to several credits per hour. 

Credits can be used on 3 access types: booking, first come first serve and on-the-fly booking.

For example:

  • Hourly cost: from Monday to Friday, from 8:00 am to 6:00 pm, the reservation of a place costs 1 credit per hour.
  • Number of credits allocated = 80. This means that the user can book up to 80 hours over the month between 8:00 am and 6:00 pm. To book a spot outside this time slot, the user has no limit since these slots have an hourly cost of 0.

Note that the volume of credits is automatically and entirely renewed on the first day of the chosen period (week, month or year). If one of your users uses all his credits before the end of the period and still wishes to make use of the parking, they can request additional credits. It is then up to the administrator to accept or not this request.