Izix offers two default login options. Tired of having to remember your passwords? Use a passwordless sign-in code.
Content
- Choosing Between Password and Sign-In Code: Which Method Works Best for You
- Login Procedure: Step-by-Step Guide
- How to Reset My Password?
To access the latest login methods, make sure you're using version 6.0.3 or later of the Izix app. You can check your app version by clicking the question mark icon in the top right corner of the app. If your version is outdated, please update it via your device's app store.
1. Choosing Between Password and Passwordless Authentication: Which Method Works Best for You?
While a password-based method is simple and familiar, it comes with challenges such as forgotten passwords or weak password risks. The sign-in code offers increased security and a smoother experience. By default, both password and passwordless authentication (sign-in code) options are available to all Izix customers.
If you forget your password, you can easily reset it. However, if you prefer not to use a password at all, you can choose the sign-in code as an alternative login method.
Izix offers three unique authentication methods, with a Single Sign-On (SSO) option available if configured. The login methods available to you may vary depending on your organization’s specific settings, and you may have access to one of these three. For instructions on using SSO, please refer to the guide provided here.
2. Login Procedure: Step-by-Step Guide
Regardless of the login method, the following two generic login screens will always appear:
| 1. Generic login screen: Click on "Sign in" | 2. Email input screen: Enter your email address |
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a. Password
| 3. After the two generic login screens, enter your password and click "Sign in". |
4. Congratulations! You are now logged in. If you are part of multiple organizations, you will be prompted to select the organization you want to access. |
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b. Magic sign-in code
Even if you've previously set up a password, you can still choose to log in using the sign-in code, provided that your organization allows this method.
| 3. After the two generic login screens, click on "Email sign-in code" | 4. You will be prompted to enter the one-time code you received by email | 5. Check both your inbox and spam/junk folder for the magic code sent by no-reply@izix.eu and paste it into the app |
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3. How to Reset My Password?
Requesting a Password Reset:
| 3. After the two generic login screens, click on "Forgot password?" |
4. Enter your email address and click on "Send reset instructions" | 5. Enter your email again and click "Continue" |
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Completing the Password Reset:
| 6. Check your emails (including the spam folder) for the password reset email sent by no-reply@izix.eu | 7. You’ll be redirected to create and confirm a new password. |
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