Izix offers two default login options. Tired of having to remember your passwords? Use a passwordless sign-in code.
Content
- Deciding between passwords and sign-in code: Which is right for you?
- Login procedure: A step-by-step guide
- How do I reset my password?
To access the latest login methods, ensure that you are using Izix app version 6.0.0 or later. You can check your app version by clicking the question mark icon located in the top right corner of the app. If your version is outdated, please update the app through your device's app store.
1. Deciding between passwords and sign-in code: Which is right for you?
While a password method is simple and familiar, it comes with challenges like forgotten passwords or the risk of weak credentials. Sign-in code provides increased security and user experience. By default, both Password and sign-in code are available to all Izix customers.
If you forget your password, you can easily reset it. However, if you prefer not to use a password, you can opt for sign-in code as an alternative login method.
Izix offers three unique authentication methods, with Single Sign-On (SSO) available as an optional add-on. The login options you see may vary based on your organisation's specific settings, and you may have access to any one of these three methods. For guidance on using SSO, please refer to the instructions provided here.
2. Login procedure: A step-by-step guide
No matter the login procedure, the following two login screens are always displayed:
| 1. Generic login screen: Click on "Sign In". | 2. Email specification login screen: Type in your email. |
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a. Password
| 3. After the two generic login screens, type in your password and click "Sign in": | 4. Congrats! You successfully logged in. If you are part of multiple organisations, you be asked to specify which organisation you are trying to access: |
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b. Sign-in code
Regardless of whether you have set up a password previously, you can utilise sign-in code as a login option, provided that your organisation permits this method.
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3. After the two generic login screens, click on "Email sign-in code": |
4. You will be prompted to enter the unique code that you received via email. |
5. Check both your inbox and spam folder for the sign in code sent by no-reply@izix.eu. Paste it into the application as shown in the screenshot for step |
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3. How do I reset my password?
Request the password reset:
| 3. After the first generic login screen, click on "Forgot your password?". | 4. Type in your email and click "send reset instructions". | 5. Type in your email and click "continue". |
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Execute the password reset:
| 6. Check your emails (incl. spam folder) for the password reset email from no-reply@izix.eu. | 7. You will be redirected to set a new password and confirm it. |
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