---
title: How do I give a user a new password?
description: Change password / Forgot password
---

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# How do I give a user a new password?

## Change password / Forgot password

1.  Go via your browser to the login screen and click on the link "Forgot password".

![](https://lh5.googleusercontent.com/bouFfakStOprfN3Rr55nmymf1lriBUKGsMOlshaoowfvX9WLBdfTsJ9-znUcDVICRZfUui2LK8WuA4UmvJRhENx6lWfSxYSUqB3nmsqPcrlpL6fGLFX_lAWSVldGWtEYvqfx4zys)

**- The following screen opens -**

 2.  Fill in the e-mail address that is linked to your user account and then click the button "recover your password".

![](https://lh3.googleusercontent.com/iDFhw6cgTzK0GQdZpPw0wL7dxDFu29DVsLnTa_QWyVYFI6ivBgF7w-UkQCL8qKqsxGXQlhyilUxphDcaodsqHsC9Qg1x94l5ev5TYChJw2KFK8_CNxlJJKaUuWXiPrFEn_V_2rfp)

**- The following screen opens -**

![](https://lh4.googleusercontent.com/yF-zzgS52MHXuxec5k1MSTfvN9RUEK4iqJZcNoq96h8iZQ2YdmeoPcPnB3v37D2_g3goIzEuflavPGt-pmOLtIAKwxOn-lBooDPSTkVkXFIU2rkAm8qN_hF46iZA3Up-ba2p2gIN)

- You will receive an e-mail to reset your password if your e-mail address is known to us. Please check your spam/junk mail to be sure.

![](https://lh6.googleusercontent.com/rZq_OwykuJCqTOcUCFFK9DVcT1Rk39nFZkaWSpBY9ZxPAmXdUd4bogEdBm3P4pzrPTF8Do-a_lN_5S-0h_SC3jJOxRs_MZS_qCG5JPEKUyXmy23EyIAXho0MUlyj4C709o5ov9sM)

 3.  Choose a new password that meets the requirements and confirm it by clicking the button.

![](https://lh5.googleusercontent.com/t-xnXhMkcQIf0baBMDL7XP32Rcgr8HDscH3s31vJZnBlfOYZ0EwK2cc7GCmbPHUVmz9EOAiE7b4hy-o6VAbCswiZwdHB9KnWuwdEPr3wFoU1ZGjjhOa2O8nGi3_EWRNuYU2BmBhY)

Your password has been changed. You can now log in with your new password.

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