---
title: Data deletion
description: Information about deleting your personal data at Toogethr
---

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# Data deletion

## Information about deleting your personal data at Toogethr

**User Data Deletion Concept for Toogethr Parking App**

In compliance with GDPR, users of our app have the right to request deletion of their personal data at any time.

1. **Data Collected:**Our app stores user data such as name, email address, and parking activity. These users are typically employees, residents, or staff imported by the parking administrator for booking purposes.
2. **Voluntary Deletion Process:** 
     - Users can request deletion of their account and personal data by sending an email to: support@toogethr.com.
     - The request must be sent from the same email address used to register in the app to verify identity.
     - Once a request is received, we will confirm the request and delete all personal data associated with that user within 2 weeks.
     - After deletion, the user will no longer be able to log in or use the app.
3. **Administrator Imported Users:** In cases where users are imported by an organization (e.g., company or building manager), the same email-based deletion process applies.
   
   We also inform administrators of the request to ensure organizational records are updated accordingly.
4. **Retention Policy:**
   
   We do not retain any personal data after a deletion request has been processed, except where legally required (e.g., for financial or audit purposes).

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