---
title: How to create a reservation for a visitor?
description: How to create a reservation for a visitor?
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3. [How to create, release and cancel reservations](https://knowledge.izix.eu/en/access-control?hsLang=en#how-to-create-release-and-cancel-reservations)
April 28, 2026
# How to create a reservation for a visitor?
## Plan a visit for a visitor or open the gate within seconds for unannounced visitors.
This feature's availability depends on your subscription plan and role. In addition, an existing visitor access policy is required. See [here](https://knowledge.izix.eu/en/en/what-are-the-different-access-strategies?hsLang=en).
**Note:** In the interest of data protection, visitor profiles without any future reservations and visits \>2 months in the past are automatically removed from the system.
**This article is intended for Izix admins**
**Definition:** A **visit** is a period during which a visitor can access the parking lot. A visitor does not have access to the Izix app or their Izix profile.
### **Content**
[1. Options to create a visit](https://knowledge.izix.eu/en/how-to-create-a-reservation-for-a-visitor#options)
[a. On the control room](https://knowledge.izix.eu/en/how-to-create-a-reservation-for-a-visitor#control_room_visit)
[b. On the reservation list](https://knowledge.izix.eu/en/how-to-create-a-reservation-for-a-visitor#reservations)
[2. Visitor confirmation and access](https://knowledge.izix.eu/en/how-to-create-a-reservation-for-a-visitor#visitor_confirmation)
### **1. Options to create a visit**
There are two options to create a visit. You will find step by step instructions for each option further below.
[**a. On the control room**](https://knowledge.izix.eu/en/how-to-create-a-reservation-for-a-visitor#control_room_visit)
This option is ideal if a visitor is blocked in front of your gate and requires a quick access to your parking.
[**b. On the reservations list**](https://knowledge.izix.eu/en/how-to-create-a-reservation-for-a-visitor#reservations)
On the reservation list it is possible to create visits and bookings for existing user profiles. This option is recommended to plan future visits.
#### **a) On the control room**
Start from the "Parking management Interface" -\> "Control Room" -\> "Search":
**Watch the below video for a step by step explanation:**
If there is no visitor access available, it means that this access policy needs to be created. **Contact your administrator or Izix account manager for further information.**
If a visitor arrives before the start of the reservation, the gate will not open. It is therefore recommended to create a visitor reservation for a longer timeframe than the actual visit (+15-30 minutes before and after). If the visitor arrives in advance and you wish to open the gate immediately, it is recommended to create a short reservation for the same visitor. **Example:** The visit starts at 2:00PM. The visitor arrives at 1:30PM. Search for the profile via the control room and create a reservation for 1:30-2PM. **Note:** This reservation cannot overlap with the existing reservation.
**Find a detailed overview of the control room [here](https://knowledge.izix.eu/what-is-the-control-room-overview?hsLang=en).**
#### **b) On the reservations list**
Start from the "Parking management Interface" -\> "Reservations" -\> "Create Reservation":
**Watch the below video for a step by step explanation:**
If there is no visitor access available, it means that this access policy needs to be created. **Contact your administrator or Izix account manager for further information.**
### **2. Visitor confirmation and access**
Visitors receive a confirmation email with an access link. Visitors will be able to enter the parking lot on the given date and time. The visit is hence linked to the visitor's e-mail address. The email might also contain a code (if code is a valid entrance method on the parking lot) that the visitor can use to access the parking lot.
**Confirmation email example:**
Once clicked on the "parking access" link, the visitor can choose the specific gate to open via the link. For a standard parking, commonly one "IN" and one "OUT" gate are shown. **This may look as follows:**
-2.png?width=670&height=184&name=image%20(18)-2.png)
Once the visitor clicks on the appropiate gate, the gate will open and a notification will appear:
-2.png?width=670&height=210&name=image%20(19)-2.png)
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