--- title: How to cancel bookings for users? description: How to cancel bookings for users? --- [Skip to content](https://knowledge.izix.eu/en/how-to-cancel-bookings-for-users#main-content) - [English](https://knowledge.izix.eu/en/how-to-cancel-bookings-for-users) - [Français](https://knowledge.izix.eu/fr/how-to-cancel-bookings-for-users) - [Nederlands](https://knowledge.izix.eu/how-to-cancel-bookings-for-users) English Show submenu for translations [Support Form](https://knowledge.izix.eu/en/kb-tickets/new?hsLang=en) ![211112-BEPA001-IZIX-LOGO-RVB\_POS\_1 (1)-2](https://knowledge.izix.eu/hs-fs/hubfs/211112-BEPA001-IZIX-LOGO-RVB_POS_1%20(1)-2.webp?width=52&height=22&name=211112-BEPA001-IZIX-LOGO-RVB_POS_1%20(1)-2.webp) Open main navigation Close main navigation - - [English](https://knowledge.izix.eu/en/how-to-cancel-bookings-for-users) - [Français](https://knowledge.izix.eu/fr/how-to-cancel-bookings-for-users) - [Nederlands](https://knowledge.izix.eu/how-to-cancel-bookings-for-users) English Show submenu for translations - [Support Form](https://knowledge.izix.eu/en/kb-tickets/new) - [Contact us](https://www.izix.eu/) [Contact us](https://www.izix.eu/) How can we help you? - There are no suggestions because the search field is empty. 1. [Izix Knowledgebase](https://knowledge.izix.eu/en?hsLang=en) 2. [Access Control](https://knowledge.izix.eu/en/access-control?hsLang=en) 3. [How to create, release and cancel reservations](https://knowledge.izix.eu/en/access-control?hsLang=en#how-to-create-release-and-cancel-reservations) April 28, 2026 # How to cancel bookings for users? ## Remove one or several bookings for users, if they cannot access their account, to free up parking spots. This feature's availability depends on your subscription plan and role. **This article is intended for Izix admins** **Definition**:  A **booking** is an access strategy where the user books a parking spot in advance (within the day limit) by using the calendar interface. As of the moment a booking is made, a spot is booked for the user during the period chosen by him/her when making the booking. ### **When to delete a user's booking?** Users with a "**Booking**" (BOOK) access have the possibility to create or delete their own bookings. This type of access gives the users the right to book a spot. In order to use the parking lot, users will have to book a spot in advance. If the user does not finally intend to use the parking and cannot cancel their booking by themselves for some reason, you have the opportunity, as an administrator, to delete their booking. Please make sure to cancel the booking before it starts. Indeed, once it has started, it will no longer be possible to delete it. ### **How to delete bookings for users ?** 1\. On the top right side of the screen, click on the Parking management interface. ![Screenshot 2023-12-13 at 09.16.02](https://knowledge.izix.eu/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-12-13%20at%2009_16_02-1.png?width=662&height=218&name=Screenshot%202023-12-13%20at%2009_16_02-1.png) 2\. Select "**Reservations**" ![Screenshot 2023-12-13 at 09.19.17-1](https://knowledge.izix.eu/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-12-13%20at%2009_19_17-1-1.png?width=670&height=254&name=Screenshot%202023-12-13%20at%2009_19_17-1-1.png) 3\. Filter the reservations: 1. 1. By date: to see all the accesses valid during a given period of time 2. By access: to see only the booking access types ![Screenshot 2023-12-13 at 09.25.28](https://knowledge.izix.eu/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-12-13%20at%2009_25_28-2.png?width=670&height=329&name=Screenshot%202023-12-13%20at%2009_25_28-2.png) ![Screenshot 2023-12-13 at 09.28.31](https://knowledge.izix.eu/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-12-13%20at%2009_28_31-1.png?width=670&height=301&name=Screenshot%202023-12-13%20at%2009_28_31-1.png) 4\. To delete one of the bookings, click on the cancel on the right of the access. ![Screenshot 2023-12-13 at 09.55.26](https://knowledge.izix.eu/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202023-12-13%20at%2009_55_26-2.png?width=670&height=208&name=Screenshot%202023-12-13%20at%2009_55_26-2.png) - [Getting started](https://knowledge.izix.eu/en/getting-started?hsLang=en#main-content) - [General](https://knowledge.izix.eu/en/getting-started?hsLang=en#general) - [User guides](https://knowledge.izix.eu/en/getting-started?hsLang=en#user-guides) - [Administrator guides](https://knowledge.izix.eu/en/getting-started?hsLang=en#administrator-guides) - [Profile management](https://knowledge.izix.eu/en/profile-management?hsLang=en#main-content) - [Profile creation](https://knowledge.izix.eu/en/profile-management?hsLang=en#profile-creation) - [Profile configuration and deletion](https://knowledge.izix.eu/en/profile-management?hsLang=en#profile-configuration-and-deletion) - [Parking Policy](https://knowledge.izix.eu/en/parking-policy?hsLang=en#main-content) - [Configure your parking policy](https://knowledge.izix.eu/en/parking-policy?hsLang=en#configure-your-parking-policy) - [Credits & Transactions](https://knowledge.izix.eu/en/parking-policy?hsLang=en#credits-transactions) - [Communities](https://knowledge.izix.eu/en/parking-policy?hsLang=en#communities) - [Access Control](https://knowledge.izix.eu/en/access-control?hsLang=en#main-content) - [How to create, release and cancel reservations](https://knowledge.izix.eu/en/access-control?hsLang=en#how-to-create-release-and-cancel-reservations) - [Assign and remove parking access](https://knowledge.izix.eu/en/access-control?hsLang=en#assign-and-remove-parking-access) - [Monitor and manage accesses](https://knowledge.izix.eu/en/access-control?hsLang=en#monitor-and-manage-accesses) - [Data and analysis](https://knowledge.izix.eu/en/data-and-analysis?hsLang=en) - [Troubleshooting](https://knowledge.izix.eu/en/troubleshooting?hsLang=en#main-content) - [Problem with the gate opening?](https://knowledge.izix.eu/en/troubleshooting?hsLang=en#problem-with-the-gate-opening) - [Connection problem?](https://knowledge.izix.eu/en/troubleshooting?hsLang=en#connection-problem) - [Integrations](https://knowledge.izix.eu/en/integrations?hsLang=en#main-content) - [User Provisioning & SSO](https://knowledge.izix.eu/en/integrations?hsLang=en#user-provisioning-sso) - [Marketplace](https://knowledge.izix.eu/en/integrations?hsLang=en#marketplace) - [Property Managers - Lease agreements and tenant allocations](https://knowledge.izix.eu/en/property-managers-lease-agreements-and-tenant-allocations?hsLang=en) - [Vehicle management](https://knowledge.izix.eu/en/vehicle-management?hsLang=en) - [Tenant & Lease management](https://knowledge.izix.eu/en/tenant-lease-management?hsLang=en) - [End user guides](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#main-content) - [Visitors](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#visitors) - [Finding and modifying profile and access information](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#finding-and-modifying-profile-and-access-information) - [Parking spot booking and release](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#parking-spot-booking-and-release) - [Login](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#login) - [Izix application](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#izix-application) - [Izix credits](https://knowledge.izix.eu/en/end-user-guides?hsLang=en#izix-credits) - [Toogethr Parking](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#main-content) - [FAQ](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#faq) - [Implementation](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#implementation) - [Communities](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#communities) - [Subscription](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#subscription) - [Parker](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#parker) - [Reservations](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#reservations) - [Transactions](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#transactions) - [Gate Manager](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#gate-manager) - [Operator](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#operator) - [Accounts & Settings](https://knowledge.izix.eu/en/toogethr-parking?hsLang=en#accounts-settings) [![211112-BEPA001-IZIX-LOGO-RVB\_POS\_1 (2)-1](https://knowledge.izix.eu/hs-fs/hubfs/211112-BEPA001-IZIX-LOGO-RVB_POS_1%20(2)-1.webp?width=60&height=25&name=211112-BEPA001-IZIX-LOGO-RVB_POS_1%20(2)-1.webp "211112-BEPA001-IZIX-LOGO-RVB_POS_1 (2)-1")](https://www.izix.eu) Copyright © 2026, Izix