Skip to content
English
Support Form
Contact us
  • There are no suggestions because the search field is empty.

What are the existing Access Strategies, and how can they be used?

Discover all Access Strategies available on Izix and their functionality.

This feature's availability depends on your subscription plan and role.

Target Audience: This article is intended for Organization Administrators (configuration/policy management) and End-users (daily usage of the Izix app).

Contents

  1. What is an Access Strategy?

  2. Quick Comparison Table

  3. The Strategy Guide (Admin & User Views)

  4. Troubleshooting: Why is access unavailable?

  5. Understanding "No Re-entry" (ASE)

  6. Critical Warning: Before Changing Strategies

  7. Frequently Asked Questions (FAQ)

 

1. What is an Access Strategy?

An Access Strategy is the "rule set" that defines the behavior of your parking access. It determines:

  • Booking requirements: Do you need to reserve in advance?

  • Guarantees: Is a spot promised to you or depends on live availability?

  • Tracking: How does the system monitor your session (In/Out status)?

In short, it shapes both the User Experience and the Capacity Logic of the parking lot.

 

2. Quick Comparison Table

Strategy Need to Book? Guaranteed Spot? Best Use Case
PREF (Preferential) No ✅ Yes VIPs, Residents, or Critical Staff.
BOOK (Booking) Yes 🔶 If Booked Hybrid work, shared offices, and fairness.
FCFS No ❌ No Spontaneous parking based on live availability.
OTFB (On-the-fly) No* ❌ No On-demand parking with a set end-time.
Visitor No* 🔶 Varies Guests, contractors, and temporary visits.
Free-to-Pass (FTP) No ❌ No Delivery or pass-through (no parking spot).

OTFB requires selecting a duration upon entry. Visitor access is pre-created by an Admin

3. The Strategy Guide

Preferential (PREF)

    • User View: No action required before arrival. Simply go to Access in the app and select Enter.

    • Admin View: Assign this to users who require 100% availability. Note: PREF consumes "guaranteed" capacity 24/7 or during set hours.

Booking (BOOK)

    • User View: You must reserve your spot via the App or Web. Access is only granted during your specific booking window.

    • Admin View: Use this to manage limited capacity fairly. You define the booking rules (how far in advance a user can reserve).

First Come First Served (FCFS)

    • User View: No reservation needed. Access depends purely on whether the "Spots Left" counter is above zero when you arrive.

    • Admin View: Ideal for maximizing occupancy. Ensure your exit detection is reliable so the "Spots Left" counter stays accurate.

On-The-Fly Booking (OTFB)

    • User View: At the gate, the app will ask: "How long will you stay?". You select a duration to begin your session.

    • Admin View: Best for time-limited sessions. It forces the user to declare an end-time, helping you predict upcoming availability.

Vehicle-based Strategies

    • User View: Access is linked to the Vehicle/License Plate rather than your individual profile. Often used for car-sharing or fleet vehicles.

    • Admin View: Prevents entitlement conflicts when multiple people share the same fleet of cars.

 

4. Troubleshooting: Why is access unavailable?

What you see What it means Recommended Action
"No spots left" The parking is at maximum capacity. User: Wait for a spot or use an alternative. Admin: Review the PREF/BOOK mix.
"0 credits left" You have exhausted your monthly allowance. User: Contact your Admin. Admin: Check the user's credit renewal policy.
"Outside timetable" You are attempting access during restricted hours. User: Check your access rights. Admin: Verify the Access Policy schedule.
"Sequence error" The system thinks you are already inside. User: Ensure you "Exit" correctly. Admin: Check if the user missed an exit log.

5. Understanding "No Re-entry" (ASE)

Access Sequence Enforcement (ASE) is a security rule that prevents "double entries."

  • The Rule: You cannot enter the parking if the system thinks you are already inside.

  • The User Impact: If you entered but didn't register an "Exit" (manually or via sensor), your next entry will be blocked.

  • Solution: Always ensure your exit is registered. If blocked, contact your internal parking administrator.

 

6. Critical Warning: Before Changing Strategies

⚠️ Important: Changing an Access Strategy can have immediate side effects on your parking occupancy.

  • Switching BOOK to FCFS: You lose the ability to plan ahead. Users who previously relied on reservations may find the parking full upon arrival.

  • Adding more PREF users: This reduces the pool of spots available for everyone else.

  • Enabling ASE: This requires very high exit-logging reliability. If your exit sensors are down, enabling ASE will block many users.

💡 Pro-Tip: Before making a major strategy change, contact your Izix Account Manager to validate the impact on your specific spot groups.

7. Frequently Asked Questions (FAQ)

Q: Which strategy is best for hybrid work?

A: BOOK is usually best. it ensures fairness and allows employees to plan their commute with certainty.

Q: Why do I get "Access sequence not respected"?

A: The system believes your last action was an entry. You must register an "Exit" before the system allows you to enter again.

Q: When should we use Free-to-Pass?

A: Only for users who need to open the gate but will not park (e.g., a delivery truck or a car dropping someone off).